FAQ
Frequently Asked Questions
Signage Questions
The length of time it takes to make a sign can vary depending on the materials, usage and complexity. Turnaround time begins when we receive design approval if we are the designers of your job. It is also calculated from the time you place your order if you supply your design to us in the correct digital format. Business days are Saturday through Thursday. We do not count Holiday, Friday when calculating turnaround. We always do our best to meet your expectations on deadlines and turnaround time. While some projects may be ready in 24 hours, other projects make take longer to complete.
Sign materials vary by location and environment and may include acrylic, aluminum, banner, corrugated plastic, fabric, PVC, magnetic and vinyl.
Different fonts and color combinations can affect distance readability of your sign. Our team of signage professionals are trained to provide tailored and specific recommendations on these options. We will work with you to understand how the placement of your signage and graphics will affect visibility – providing the ideal signage solution to meet your needs.
Because colour is subjective and can be produced by many methods, there may be slight variations in the way colour appears on your signage. In the case of digital printing, a press proof using a small sample of the specified media can be supplied on request to be absolutely sure of the final print. Using state-of-the-art technology, we will, in almost all cases, be able to produce the colour you desire.
Our inks are extremely durable and in many cases, lamination is not required to produce a durable sign. Lamination though can enhance the appearance with different finishes and will extend the life of most signage and graphics.
We use a wide variety of materials in the construction of our signage and graphics. We have sign materials that are preferred for short-term applications, as well as materials that will withstand the test of time. For more information about the options available concerning sign durability and lifespan, please contact us.
Depending on the materials, signs may need to be cleaned over time, especially outdoor signage. We can make specific recommendations for maintenance based on your sign or graphics product. It’s important to avoid damage from harsh cleaners and aggressive cleaning methods. Use only a soap and water mixture and avoid any cleaning product that contains ammonia.
We offer delivery via courier for your custom signs and visual graphics, digital signage, exhibit displays, promotional items and banner stands.
We understand how to help your business establish its identity and maintain brand integrity through signage and graphics media. We will recommend the right signs and visual graphics for your project. Whether you need to extend your brand to your building or need to create an experience using interior décor, we can help your business with high quality effective visual communications.
Having helped hundreds of businesses in their first steps, we understand that there may be a very small budget initially which is why we can advise on the most effective spend at this crucial stage. Cost effective signage solutions can be arrived at with expert use of design and materials, to ensure that a cheap sign is not the first perception and last impression of your business. This is what a company with over 25 years branding experience and knowledge can provide.
Alkhalil offers a complete range of signage and printing services to the trade. We can service your sign and print requirements in a responsive, competitive, professional and confidential manner. If you are looking for a trade printer, look no further than us. For further information, contact us today.
Artwork Questions
To provide a custom sign that meets your needs, it’s important that you provide the logo as a vector based file. You can supply your logo as an .eps file for the highest quality reproduction. As long as your logo is vector artwork, it can also be provided as .eps, .ai or a PDF file.
Please ensure that all logos sent to us have all the fonts outlined. In your graphics application, you can do this by selecting all fonts and go to type menu and choose either create outlines or convert to graphics depending on application. This removes the fonts from the files and the requirement to have the font to open the file.